Delivery Policy – Velix Combat
Delivery Process
At Velix Combat, we aim to provide secure and reliable delivery for all combat sports, fitness, and apparel products.
Delivery Timeframes
Estimated delivery times:
- Express: 2–4 business days
- Standard: 3–12 business days
- Economy: up to 20 business days
Delivery times may vary during:
- High order volume periods
- Public holidays
- Severe weather conditions
Delivery
We may offer Cash on Delivery services in selected areas across Rest Of the World.
Orders may be confirmed through:
- SMS
- Phone call
Failure to respond may result in order cancellation.
Delivery Attempts
Courier partners may attempt delivery multiple times.
If delivery fails due to:
- Unreachable customer
- Incorrect address
- Refused delivery
The order may be canceled or returned.
Package Inspection
Customers are encouraged to inspect the package upon delivery before accepting it.
If the parcel appears damaged or tampered with:
- Report immediately to the courier
- Contact our support team
Delayed Deliveries
While we strive for timely delivery, delays can occasionally occur due to factors beyond our control.
Velix Combat appreciates your patience and understanding.